eGovernance development project

The implementation of eGovernment systems is not enough for general development of Government-to-Citizen services, there is much hidden problems inside this development which normally affect all developing countries which started development from technological implementation of technologies.
Anyway, there are levels of integration of technologies and legislative or framework change within good governance development. The latter indicates the levels of these both terms and the relations within them:


  • eGovernance – A renewed Public Sector for the Knowledge Economy
  • eGovernment – A subset of eGovernance, concerned with ICT projects in the Public Sector
  • mGovernment – A subset of eGovernment, concerned with mobile ICT applications
  • tGovernment – A subset of eGovernance, concerned with the Transformation of the Public Sector required to make it fit for the Knowledge Economy

Imagine having a big replacement of whole administrative governmental Public Sector with the term eGovernance. The replacement of public records on citizens from paper based to database records can serve as a good example of eGovernance. It is obvious that it should be the highest level that includes everything in itself. Then, there is a specific electronic communication technology which can be easily imaged by eGovernment. eGovernance is a little bit more complicated. It is the logical and technological use of new electronic methods of interaction of Government with citizens, business and other governmental bodies. A good example of eGovernance can serve the voting by mobile phones.


Electronic governance, or eGovernance, is the delivery of Government services and information to citizens and business, and public input to the process of government, using information and communications technologies.


eGovernance, or electronic public administration, is a form of carrying out business processes in public administration authorities which is based on the use of modern information and communications technologies and is oriented towards the end users (citizens, businesses, public employees). It is intended to achieve the increased accessibility, transparency and quality of user services and improved internal efficiency. eGovernance includes ensuring the participation of various groups and institutions in discussing topics of national importance and the functioning of state and public administration. In order to do so, various methods are employed for the automating of tasks, especially for external (requesting services, distribution of products, e-democracy), as well as internal communications (linking records, automatic processing).

The expression eGovernment also includes constant adjustment of organisational, legal and technical frameworks in order to provide the most efficient possible implementation of such business processes.

The introduction of eGovernance in all segments will allow the achieving of important long-term synergetic effects in connection with the transparency, rationalisation and flexibility of operations.

 

The project is developing with Paradigma Armenia CJSC



Documents


eGovernance Development Initiative for Republic of Armenia

eGovernance Development Strategy (2008)

eGovernance Development Conference



eGovernance Development Initiative
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Photos from One of the working Group



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